What we do : We do all the business functions of your business!

Trupp Global

Business process outsourcing

Now, what is a BPO? A BPO is a team of specialists coming together to handle, ehm, basically all those things you’d rather you didn’t.

You know, the hassle, the grind, the every day so to say. Not only are we very experienced in doing so, but we are also able to provide these services for only a fraction of the price that it would take you to create a dedicated team for it.

Drop us an email and let’s see how we can relieve you of your workload, so that you can focus on what’s really important; strategy and growth of your company.

So, what can we do for you?

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Back-office support

One thing is certain with back office tasks. They always take much more time than you would expect them to, and there’s always, ALWAYS something missing.
Trupp Global

From data entry and handling, to endlessly searching the internet for that one piece of information that is vital to your business, we can take care of it. Our services cover the full spectrum of your back office needs, ranging from data entry, data processing, internet research, data mining, content moderation, content creation, transcription, photo editing and e-commerce catalog management. Naturally, we are able to provide you with custom solutions to custom requests.

Just contact us and let’s discuss your needs, we got you.

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Customers be like…

Is the customer always right? Well… That’s not the point. The point is that your customer is heard, understood and of course assisted with whatever it is he/she needs.
Trupp Global

Polite and effective customer support is one of the key reasons that turn a customer into a returning customer. And that’s exactly what we do best. We’ll see that your customer receives a stellar service, one that will source positive reviews, and, of course, more revenue.

From outbound and inbound voice support to email support and live chat support we will take care of your client according to your guidelines and we will do it 24/7.

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Technical support

Technical problems require… a technical team able to break down complicated issues into easy and understandable solutions.
Trupp Global

Customers nowadays expect a fast solution to their problems. And while bots and FAQ pages seemingly cover a part of the client’s needs, nothing increases the customer dissatisfaction more than having to go through automated answers when needing a solution now.

That is, to this day, nothing beats an actual human engaging actively with your problem and providing customized solutions. And that’s what we’re here for.

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AI & ML

Training your AI so that it can perform perfect and fully automated actions? You would think that machine learning would be feeding the necessary data into the computer and expecting it to simply learn and perform. Well, that’s not quite the case.
Trupp Global

Data has to undergo a specific preparation for the computers to finally be able to read the patterns and build automations. And that’s where we come in.

Our image, video, text and audio annotations services will provide all the necessary support to the machine learning process, reducing the data clutter and assisting you in building your product faster and more efficiently.

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Content moderation

User engagement is harder and harder to achieve. And yet, sometimes, user engagement can go a bit... over the top so to say. And a ton of things can go wrong.
Trupp Global

From endless comments with abusive language, to completely inappropriate images suddenly appearing on your website, we are here to help.

Our content moderation team will go through each and every one of your user generated content so as to make sure that everything remains… kosher.

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TITLE, TAX &
SETTLEMENT

Real estate can be a very fascinating and lucrative type of work but only the ones who engage with it understand the sheer amount of paperwork it requires.
Trupp Global

We are here to help you with it, so you can have the time to source and market the next incredible catch!

Our team can handle all your needs, from property tax certificates, municipal lien search, HOA estoppels and, of course, title search, with accuracy, efficiency, and, above all, with a budget friendly invoice!

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Healthcare BPO

The delicacy of the healthcare field leaves no room for mistakes and not any company can assume the task of handling correctly sensitive patient data.
Trupp Global

That’s where we come in. We are a HIPAA-compliant healthcare service provider and we have been trusted by leading companies in the industry to assist them with the incredibly laborious needs of the administrative tasks in the field. Our team is experienced in handling any task from charge entry, payment posting, accounts receivable and medical coding to denial management and medical records indexing.

How can we be of assistance to you?

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